Help Center

Got questions? We’ve answered the most common ones below.

We’re Here to Help

Have a question or need a little guidance? Whether it’s about products, orders, gifting, subscriptions or custom boxes, we’re happy to help. Just reach out and we’ll take it from there.

 Get in Touch

We usually respond within 1-2 business days.

Product & Ingredients

What makes Natch a better snack choice?

Do you use palm oil?

Are all your products gluten free?

Are your snacks vegan?

Should I watch out for nuts?

Are Natch snacks suitable for kids?

Storage & Shelf Life

How should I store them?

What is the shelf life?

Shipping & Delivery

Do you ship across India?

What about international shipping?

How do I track my order?

Gifting & Subscriptions

Can I order these for gifting?

Do you offer subscriptions?