Thanks for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help. All refunds and returns are at the sole discretion of Natch Products and Services Pvt. Ltd., subject to verification and confirmation by its employees and management. Refunds and returns are deemed valid only if there is an issue with the product.

RETURNS

You have 5 calendar days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must be in its original packaging. You must provide a receipt or proof of purchase. An email invoice will also be considered valid.

REFUNDS

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to the original method of payment. The refund will be initiated within 15 days of approval.

CANCELLATIONS

For cancellations, please call us at 89282 20495 or email hello@natch.in.

SHIPPING

We will inform you when the pickup will take place. Please keep the products ready at the scheduled time so the delivery agents can collect them.

CONTACT US

If you have any questions about returning an item, please contact us at +91 89282 20495 or email hello@natch.in.