Thanks for shopping with us. If you are not entirely satisfied with your purchase, we're here to help. All refunds and returns are on sole discretion of Natch Products and Services Pvt Ltd upon the verification and confirmation done by its employees and management. Refunds and returns are deemed valid only if there’s a problem with the product.

RETURNS

You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item should have a receipt or proof of purchase. An email invoice will also be considered valid.

REFUNDS

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to the original method of payment. The refund will be initiated within 15 days.

CANCELLATIONS

For cancellations please call us on 89282 20495 or email on getintouch@natch.in .

SHIPPING

We will inform you of when the pick up will take place. Please keep the products ready at the dedicated time, so the delivery agents can get them collected.

CONTACT US

If you have any questions on how to return your item to us, contact us on 8928220495 or email us on hello@natch.in .